Cass Regional Medical Center, a publicly owned health care organization, is committed to serving the communities of Cass County and the surrounding region with:
- Customer-focused; and
- Professional health care services.
For every life we touch, Cass Regional Medical Center will be known for the passion of our people toward service excellence and our commitment to promoting wellness and expanding health care services for the communities we serve.
At Cass Regional Medical Center, we believe in:
Family. Our roots run deep in this region that we are proud to call home. We cherish our relationships with our families, friends and neighbors and believe that every patient, visitor, volunteer, physician and employee is a member of Cass Regional's extended family. We join together as a team every day in both our hospital and our community-based clinics, where we share in each other's daily joys and struggles and are a source of encouragement and support for one another.
Stewardship. We stand on the shoulders of many people who have worked hard to make us what we are today, and it is our privilege to preserve and grow the resources that have been entrusted to us so that future generations may also benefit. We believe that through wise stewardship of our resources—human, financial and environmental—we are best equipped to accomplish our greater purpose, which is to promote wellness, ease suffering and heal the sick and injured.
Kindness. We believe in the simple goodness of being nice to each other. We treasure the richness that our varied experiences, knowledge, skills and cultural backgrounds bring to our organization and our relationships with one another. We treat others as we want to be treated, and always try to see every situation from the other's perspective.
Respectfulness. We believe that every person has worth and deserves to be treated with honesty, fairness and understanding. Everyone, no matter their role in the organization, takes time to listen and to care, and we uphold our integrity by keeping our word and making sure our actions match our intentions. We have pride in our conduct and in our professional appearance, and seek to build each other up through a spirit of camaraderie, mutual trust and friendship.
Dedication. Delivering the highest quality care is of utmost importance, and we strive to consistently do our best for every patient, every time. We set high standards for ourselves, both in our personal and organizational codes of conduct. We can always be counted on to take pride and ownership in our work, and to lead by example, no matter the task.
Excellence. We are committed to continual improvement, and embrace challenges with confidence and optimism. We believe that we are lifelong learners, and that new and better ways to support the delivery of health care can always be discovered. We are open to innovative ideas and solutions and constantly pursue advanced knowledge and technology so that our patients receive the best care possible.